Shipping Policy
Shipping & Delivery
At Vesse we deliver across the United Kingdom, reliably and free of charge. Below is everything you need to know about the delivery of your order.
1. General shipping information
We currently ship within the United Kingdom only. Delivery is free on every order, regardless of order value.
2. Processing time
Orders are usually processed within 1–3 working days (Monday to Friday), excluding weekends and public holidays. During busy periods processing may take slightly longer — we will let you know by email if that happens.
3. Delivery costs
Free delivery on all orders to the United Kingdom, with no minimum spend. The price shown is the final price, inclusive of VAT.
4. Estimated delivery times
- Processing time: 1–3 working days (Monday to Friday)
- Transit time: 6–9 working days (Monday to Friday)
- Total delivery time: 7–12 working days
- Order cut-off: 6:00 PM
- Time zone: GMT/BST, London time
Some of our pieces are prepared to order, which is why delivery takes a little longer than high-street retailers. Please note that delivery times are estimates and may be affected by carrier delays or extreme weather. As soon as your parcel is on its way you will receive your tracking number by email — you can also follow your order at any time via Track Your Order.
5. Delivery restrictions
Unfortunately we cannot deliver to PO boxes, parcel lockers or BFPO addresses. Certain items may also be subject to carrier restrictions.
6. Failed delivery and parcels returned to us
Where a delivery attempt fails, an address has been entered incorrectly, or a parcel cannot be delivered, the consignment may be returned to us. In that case we will contact you to arrange redelivery; additional shipping costs may apply.
7. Lost or damaged parcels
If your parcel is lost or damaged in transit, please contact us immediately at info@vessefashion.uk. We will investigate with the carrier and find a solution as quickly as possible.
8. Updates to this shipping policy
We may update this shipping policy from time to time to reflect the requirements of Google Shopping or improvements to our service. The current version is always available on this page. (Last updated: September 2026)
9. Contact information
Shop: Vesse
Company name: GFFC CAPITAL LTD
Registered address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Company number: 16568728
Phone: +44 20 3769 0545
Email: info@vessefashion.uk
Monday to Friday | 09:00 – 18:00 (GMT/BST, London time)
We answer all enquiries within 24 hours on working days.